Privacy Policy
Last updated: March 28, 2026 · Your privacy matters to us.
1. Introduction
Tenet Research ("we," "our," or "us") operates the platform at tenetresearch.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our platform. By using the Platform, you consent to the practices described in this Policy.
Please read this Policy carefully. If you disagree with its terms, discontinue use of the Platform.
2. Information We Collect
We may collect the following categories of information:
Information you provide directly:
- Name and email address (registration and account management)
- Payment information (processed securely by our payment processor — we do not store full card numbers)
- Communications you send to us (support emails, feedback)
Information collected automatically:
- IP address and approximate geographic location
- Browser type and version, operating system, device identifiers
- Pages visited, features used, and time spent on the Platform
- Referral URLs and session data
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and authenticate your identity
- To process payments and manage your membership subscription
- To provide, maintain, and improve Platform features and content
- To send transactional emails (account confirmations, billing receipts, password resets)
- To send platform updates and educational newsletters (you may opt out at any time)
- To respond to your support requests and communications
- To detect, prevent, and address fraud, abuse, or security incidents
- To comply with applicable laws and legal obligations
- To analyze usage patterns and improve the user experience
4. Third-Party Service Providers
We use trusted third-party services to operate the Platform. These providers may have access to your personal information only as necessary to perform their services on our behalf and are contractually obligated to protect it.
Authentication & Data Storage
- Supabase — We use Supabase for user authentication and secure data storage. Supabase processes your account credentials and stores your user profile and platform data. Learn more at supabase.com/privacy.
Payment Processing
- Stripe — We use Stripe to process payments. Stripe handles all payment card data securely and is PCI-DSS compliant. We do not store your full payment card details. Learn more at stripe.com/privacy.
Email Communications
- Resend — We use Resend to send transactional and platform emails. Resend may process your email address and email delivery data. Learn more at resend.com/privacy.
Financial Data APIs
- We use financial data providers including Financial Modeling Prep (FMP), Twelve Data, and other market data APIs to source real-time and historical stock market data displayed on the Platform. These providers supply data only; they do not receive your personal information.
Analytics & Infrastructure
- We may use analytics services to understand how users interact with the Platform and to improve performance. Any analytics data is collected in aggregate or pseudonymized form where possible.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this Policy. We may disclose your information in the following limited circumstances:
- Service providers as described in Section 4, under contractual confidentiality obligations
- Legal compliance — when required by law, subpoena, court order, or government request
- Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets
- Protection of rights — to enforce our Terms & Conditions or protect the rights, property, or safety of Tenet Research, our users, or others
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize returning users, maintain session state, and understand how the Platform is used.
Types of cookies we use:
- Essential cookies — Required for authentication and core platform functionality. Cannot be disabled.
- Preference cookies — Remember your settings and preferences.
- Analytics cookies — Help us understand how you use the Platform so we can improve it.
Most browsers allow you to refuse or delete cookies through their settings. Disabling essential cookies may prevent certain Platform features from functioning correctly.
7. Data Security
We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encrypted data transmission (HTTPS/TLS), secure authentication via Supabase, and access controls.
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Upon cancellation of your account, we will retain your data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be deleted or anonymized.
9. Your Rights — CCPA (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know — You may request a disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to Delete — You may request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out of Sale — We do not sell personal information. You therefore have no opt-out right to exercise at this time.
- Right to Non-Discrimination — We will not discriminate against you for exercising your CCPA rights.
To exercise these rights, contact us at support@tenetresearch.ai.
10. Your Rights — GDPR (EEA/UK Residents)
If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR) or UK GDPR:
- Right of Access — Request a copy of the personal data we hold about you.
- Right to Rectification — Request correction of inaccurate or incomplete data.
- Right to Erasure — Request deletion of your personal data ("right to be forgotten").
- Right to Restrict Processing — Request that we limit how we use your data.
- Right to Data Portability — Request your data in a structured, machine-readable format.
- Right to Object — Object to processing based on legitimate interests or for direct marketing.
Our legal bases for processing your data include: performance of a contract (providing the Platform to you), legitimate interests (security, fraud prevention, analytics), and your consent (email marketing communications).
To exercise your GDPR rights, contact us at support@tenetresearch.ai. You also have the right to lodge a complaint with your local data protection authority.
11. COPPA — Children's Privacy
The Platform is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will take steps to delete such information promptly. If you believe a child under 13 has submitted information to us, please contact us at support@tenetresearch.ai.
Users must be at least 18 years of age to use the Platform. See our Terms & Conditions for full eligibility requirements.
12. CAN-SPAM — Email Communications
In accordance with the CAN-SPAM Act, all marketing emails we send will:
- Identify clearly that the message is an advertisement or promotional communication
- Include our valid physical mailing address or contact information
- Provide a clear and conspicuous way to opt out of future emails
- Honor opt-out requests promptly (within 10 business days)
Transactional emails (account confirmations, billing receipts, security alerts) are not subject to opt-out as they are necessary for account administration.
To unsubscribe from marketing communications, click the "Unsubscribe" link in any marketing email or contact us at support@tenetresearch.ai.
13. Links to Third-Party Sites
The Platform may contain links to third-party websites or services. We have no control over the content, privacy policies, or practices of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit. This Privacy Policy applies solely to information collected by Tenet Research.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. If the changes are material, we will notify you by email or by a prominent notice on the Platform. Your continued use of the Platform after changes are posted constitutes acceptance of the revised Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: